Accepting an Invite to View Your Data (Patient Access)
1) Invitation
You can get access to your data with Darena Health by requesting access from your provider to send you and invitation and creating an account on MeldRx.
If at any point in the process you experience any errors, please submit that as a ticket at https://support.darena.health/
The reason the provider isn’t named is actually to protect your privacy. The fact that you are a patient at a specific healthcare provider is considered Protected Health Information (PHI). To ensure your data remains secure, the system doesn’t include the healthcare provider’s name in an unencrypted notification email.
If you are expecting an invite to view your medical records, we recommend reaching out directly to your doctor or healthcare provider’s office. They can confirm if they sent an invitation through our platform.
2) Accepting an Invitation
After clicking Accept Invitation in your email you should get redirected to the MeldRx portal.
If you already have an account, you can sign in and go to Step 5. Otherwise you will have to register an account to view your data.
3) Account Creation
After registering an account you will have to **confirm **it via email. Please check your spam folders if you do not receive the email in your inbox.
4) Email confirmation
After clicking the Confirm Account button you will be redirected to the MeldRx portal. From here you can click the sign in button and continue the process.
Use the details you just created to sign in.
5) Security Validation
After logging in to your MeldRx account you will be asked to complete a set of security questions to confirm your identity and your **relationship **to the patient record.
6) Patient Dashboard
You now have access to your data using Darena Health. You can view your documents and other data as FHIR resources.
If there is information you expect to see in your record that is missing, please contact your provider and let them know.
This login/account will be used in SMART of FHIR apps that access your data, such as Apple Health/Samsung Health/etc.
